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faq help

Company & Payment FAQ

Why you choose us?

Domain and Web Hosting Bangladesh. We provide reliable domain and web hosting in Bangladesh. You can Get your right domain name and hosting plan here.

  • Reasonable price and Best hosting plan provider.
  • Various payment methods like bKash, Paypal, Skrill, Payoneer.
  • Backups can be restored from our backups, cPanel backup.
  • You can contact us via live chat, Phones, email and skype.
Need any help ?

Our customer care agents and staff will provide the highest level of attention and dedication to all of our customers. Call us freely for any kind of help. Call us: 01970665022

How can I pay you?

You can pay us using various payment method. We accept bKash, DBBL, Our Local Mobile Banking, Payoneer Master Cared, Skrill/Moneybookes, Paypal and many others payment method to pay us. You can see details here: Our Payment Options. Its an extra benefit of using domain and web hosting Bangladesh by CodeXive Bangladesh.

Does CodeXive Bangladesh offer phone support?

Yes! we provide phone support for our all clients. You can get solution by phone for any kind of problem.

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faq help

Domain & Hosting FAQ

In whose name you register domains?

All domains registered with us are under the name of the clients.

Why is my domain not working?

If you registered your domain with us recently, then maybe the DNS are not propagated completely. The registered domain normally becomes available after 24 hours after the registration. If you have registered the domain with other registrar, you will need to change the DNS with the one’s provided by us and wait for it to get fully propagate. DNS propagation usually takes 12-24 hours.

Can you help me to migrate my current website
from existing web hosting provider?

Yes, if you decide to move your website to CodeXive Bangladesh, just make sure you have WHM/cPanel control panel with your existing web host, so that we can migrate your site on our servers.

Do you have any PHP modules URL installed?

Yes, we have installed a PHP module cURL, on all of our servers.

Does your hosting supports a modular program
that is PHP function include () include_once ()?

Does your hosting supports a modular program
that is PHP function include () include_once ()?

How to force SSL with .htaccess ?

You can force an HTTPS connection on your website by adding these rules in your website's .htaccess file:
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

The .htaccess file needs to be located inside the site's document root folder. If your website is in a sub folder, then the .htaccess should be placed in the corresponding sub folder. You can create or edit the .htaccess file either via FTP, or using with the File Manager available in cPanel.

Disabling wp-cron.php in WordPress ?

You can follow this link https://billing.codexive.com.bd/knowledgebase/3/Disabling-wp-cronphp-in-WordPress.html

How to Increase WP Memory Limit ?

In order to increase your WordPress Memory limit, open the wp-config.php file and locate this line:

define( 'WP_MEMORY_LIMIT', '96M' );

Change its value to up to 768M on all Ebnhost shared hosting accounts. On Cloud and Dedicated solutions, you may further customize this value.